Q: What kinds of companies use IOS services?

A: Two types of companies use IOS services; call centers based around the world that want to have representation and additional sales and marketing efforts in North America; or the other side of the IOS service offering is to end users of call center services. Companies that need help with finding the right solution for their contact management needs.

Q: I have my own in-house call center but need some help focusing on improvements in technology and process. How can IOS help?

A: IOS has 12 years of experience in the call center industry building, managing, consulting and selling. We can provide you with an unbiased third party assessment of your existing operation and make recommendations for improvement or outsourcing.

Q: What kind of business have you placed in call centers?

A: Technical support for Telecoms and ISP's, outbound consumer telemarketing, B2B lead generation, appointment setting and sales for large high growth technology companies, global Multi-language customer support for the auto industry, back office support for airlines, customer satisfaction surveys, order processing for fast food industry as well as Quality Assurance outsourcing.

Q: How do you know which call centers offer the best solution?

A: We only represent organizations that meet a high level, professional standard and only call centers that we have personally surveyed on site. These organizations must be financially sound, equipped with leading edge technology and highly experienced with a strong corporate focus on quality.

Contact International Outsourcing Service today @ 519-709-9690